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REFUND POLICY

Refund Policy for The Baguazhang  Platform

Thank you for subscribing to our Baguazhang online learning platform. We strive to provide you with the best possible learning experience. However, if you are not entirely satisfied with your subscription, we are here to help.

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1. Subscription Refunds

1.1 Refund Eligibility

  • Refund requests must be made within 14 days of the initial subscription purchase.

  • Only the initial subscription fee is eligible for a refund. Renewal fees are non-refundable.

1.2 Non-Refundable Situations

  • Refunds are not available for subscription renewals.

  • Refunds will not be issued for partially used subscription periods.

  • Any subscription purchased at a discounted rate is non-refundable.

  • Refunds are not applicable if the user has violated our terms of service.

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2. Refund Process

2.1 How to Request a Refund To request a refund, please contact our customer support team at thekungfuplatform@gmail.com with the following information:

  • Your full name

  • Subscription ID or order number

  • Date of subscription purchase

  • Reason for the refund request

2.2 Processing Refunds

  • Once we receive your refund request, we will review and notify you of the status of your refund within 5 business days.

  • If your refund is approved, we will initiate a refund to your original method of payment.

  • You will receive the credit within a certain number of days, depending on your card issuer's policies.

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3. Changes to the Refund Policy

We reserve the right to update or change our refund policy at any time. Any changes will be posted on this page, and we encourage you to review our refund policy periodically. Your continued use of the platform after we post any modifications will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified refund policy.

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4. Contact Us

If you have any questions about our refund policy, please contact us:

By subscribing to our platform, you acknowledge that you have read and agree to our refund policy.

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